Privacy Policy
1. Introduction
Cruise Dawn Capital ("we," "us," "our") operates a platform providing real-time market data and purchasing access for metals, cryptocurrency, and IPOs (the "Platform"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, WhatsApp channel, and related services.
By using the Platform, you agree to the terms of this Privacy Policy.
2. Information We Collect
Information you provide directly:
- Name, email address, phone number
- Billing and shipping address (for physical bullion purchases)
- Payment information (processed via third-party payment processors — we do not store full card or bank account numbers)
- Identity verification documents, where required by law (e.g., for larger transactions or regulatory compliance — "KYC")
- Account credentials
- Communications with our support team
Information collected automatically:
- IP address, browser type, device information
- Usage data (pages visited, time on platform, click activity)
- Cookies and similar tracking technologies
Information from third parties:
- Payment processors, identity verification providers
- Public blockchain data (for cryptocurrency transactions)
3. How We Use Your Information
We use collected information to:
- Process and fulfill orders (metals, crypto, IPO access)
- Verify your identity and comply with legal/regulatory obligations
- Provide customer support
- Send transactional updates, price alerts, and — with your consent — marketing content via email or WhatsApp
- Improve and secure the Platform
- Detect and prevent fraud
4. Legal Basis for Processing (where applicable)
Where required by law (e.g., UK/EU users under GDPR), we process your data based on: contractual necessity, legal obligation (KYC/AML), legitimate business interests, or your consent.
5. Sharing Your Information
We do not sell your personal information. We may share it with:
- Payment processors and logistics/storage partners necessary to fulfill orders
- Identity verification and compliance providers
- Regulators or law enforcement, where legally required
- Service providers who support platform operations (hosting, analytics), under confidentiality obligations
6. Data Security
We use industry-standard security measures (encryption, secure storage, access controls) to protect your information. No system is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, including legal, accounting, or reporting requirements (e.g., KYC/AML records may be retained per regulatory minimums).
8. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information
- Object to or restrict certain processing
- Withdraw consent for marketing communications (e.g., opt out of the WhatsApp channel at any time)
- Request a copy of your data (data portability)
To exercise these rights, contact us at help@cruiseinvestment.site
9. Cookies
We use cookies to operate and improve the Platform. You can control cookies through your browser settings.
10. Communications via WhatsApp
By joining our WhatsApp channel, you consent to receive market updates, educational content, and promotional messages. You may leave the channel or opt out at any time.
11. Cryptocurrency Disclosure
Cryptocurrency transactions may be recorded on public blockchains, which are outside our control. We are not responsible for the privacy practices of blockchain networks.
12. Children's Privacy
The Platform is not intended for individuals under 18. We do not knowingly collect information from minors.
13. International Data Transfers
If you access the Platform from outside [COUNTRY/REGION], your information may be transferred to and processed in [COUNTRY/REGION] or other jurisdictions with different data protection laws.
14. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated via the Platform or WhatsApp channel. Continued use after changes constitutes acceptance.
15. Contact Us
Cruise Investment
help@cruiseinvestment.site